JLK Gifts guarantees all items sold. If you are not satisfied with any item, simply return it within 30 days upon receipt of order for a prompt exchange or full refund of your purchase price (excluding originating shipping and handling fees). Items must be returned in the original packaging along with the original packing slip or a legible copy.

If you receive an item that is damaged or incomplete, please email Customer Service immediately at jlkgifts@gmail.com. Include your name, order number and shipping address so that we may send you a replacement as quickly as possible.

Returns received after 30 days are subject to a 20% merchandise restocking fee. We reserve the right to refuse returns after 45 days.